Delivery Policy

01What you are buying

Everything sold on gc-cdn.com is digital. A purchase adds revive credits and play minutes to your balance; nothing is shipped and there is no physical product, no packaging and no delivery address involved beyond billing verification.

02When it arrives

Delivery is immediate. When the payment is authorised at checkout, the balance is credited within seconds and every game is available to you at once. There is no waiting period and no manual step — no approval, no review, no email you have to answer before the balance appears.

03Where the balance lives

If you are signed in, the balance is attached to your account and follows you to any device where you sign in. If you bought without signing in, the balance is attached to that browser, and we create an account for you at checkout so the balance can be recovered — the confirmation screen shows the email address and an access code for that purpose.

Clearing your browser's site data removes a balance held only on that device. Keep your receipt and we can rebuild it on a new account.

04If something does not arrive

1. Refresh the page and check My account for the balance and the order in your history.
2. Check the receipt email, including the spam folder, for the order reference.
3. If the charge is on your statement but there is no balance, email [email protected] with the reference, the amount, and the last four digits of the card. We restore the balance or refund the charge — your choice.

We answer within two business days and usually much sooner. There is no time limit on reporting a paid-but-not-delivered order.

05Countries we sell to

We accept orders billed to most countries. We do not accept orders billed to a small number of jurisdictions where sanctions, payment-network rules or our own risk policy prevent us from trading; the billing country list at checkout reflects the countries we currently serve. An order from outside that list is declined before any charge is taken.

06Contact

Delivery problems: [email protected]. Include your order reference and we will act on it the same working day where we can.